Terms, Conditions & Privacy Policy

Prices

At Leave a Mark Consulting Group, all prices listed on the website are in Danish kroner or converted currency and include VAT and applicable taxes. We reserve the right to change prices at any time without prior notice. Availability is subject to change, and we reserve the right to sell out of products.

Payment

Leave a Mark Consulting Group accepts payments via the website using VISA-Dankort, VISA, VISA Electron, and Mastercard. The payment will be charged to your account once the product is available for download. We reserve the right for pricing errors and sold-out/discontinued products.

Delivery

All products are delivered digitally and can be downloaded directly.

Right of Complaint

We provide a 2-year right of complaint in accordance with Danish consumer law. This applies to defects in material or manufacturing. You may receive a replacement file if a digital product is defective, but refunds or price reductions are not available. The complaint does not apply to faults or damages caused by improper use of the product/service. You must file a complaint within a "reasonable time" after discovering the defect. 

Refunds

In case of a refund, please include your bank details (registration number and account number) so that the agreed amount can be transferred. This information is not sensitive and can be safely sent via email or other electronic means, and will only be used to process the refund.

Right of Withdrawal

According to Danish law, there is no right of withdrawal for digital products once they have been accessed or used. However, if the product does not meet your expectations, please contact us.

Rights

All rights to workshops, courses, events, and digital products belong to Leave a Mark Consulting Group.

When you purchase a product, you receive a license to use it as specified in the individual product description.

Your digital product is for personal use only. It may not be sold, shared, loaned, gifted, or otherwise distributed — neither privately nor commercially. This applies to all content in our online materials, downloads, live sessions, workshops, and courses.

Privacy Policy

We have established this privacy policy to explain how we collect, process, and store your personal data.
 
Data Controller
Leave a Mark Consulting Group Aps
Amaliegade 6
1256 Copenhagen K
Denmark
Phone: +45 535 27000
Email:  g d p r@leaveamarkgroup.com
Contact: Claus Thomsen / Partner & CISO
 
We respect your privacy and your rights to the protection of your personal information. We are committed to processing your data lawfully, fairly, and transparently — no matter where or why we have received your information.
 
Personal data refers to any information that can identify an individual. This typically includes first and last name, address, email address, telephone number, and other contact information — whether personal or professional.
 
We process your personal data to deliver the services you request from us — whether through our website or at physical locations. We also collect data for marketing purposes unless otherwise specified. We only collect the general personal datanecessary for the purpose of our services.
 
  • When you use our website’s contact form, we collect your contact details including name, phone number, and email address. We also use cookies on our website. If you do not enter into further engagement with us, your data will generally be retained for 2 years from the last contact.
  • When you become a client and purchase our advisory services, we may require additional information. In such cases, you will receive a separate privacy notice. If no further engagement is established afterward, we typically retain your data for 5 years from the end of the client relationship.
  • When you contact us directly in other contexts, your contact details will be processed in our telephone and/or IT systems.
  • If no further engagement is made, we may retain the data for up to 5 years, depending on the nature of the contact.
We will never collect sensitive personal data without your explicit consent.
 
You may request insight into the data we hold about you at any time by contacting us.
 
We share your personal data with partners only when necessary for the performance of our services.
 
When you visit leaveamarkgroup.com, we collect personal data through cookies. The purpose of processing this information is to deliver a relevant and optimal website experience.

Cookies may contain data such as your name, contact details, IP address, visit time, the pages you visit, and your time spent on the site.

You choose which types of cookies you wish to consent to — however, necessary cookies are always set, as the site cannot function without them. You may review and change your cookie preferences at any time, or block cookies in your browser. You can manage your consents and learn more in the Privacy section at the bottom of the website.

The legal basis for processing is your consent, cf. Art. 6(1)(a) of the GDPR. For necessary cookies, the basis is our legitimate interest under Art. 6(1)(f), as such data is required to deliver a functional website.

If you consent to marketing cookies, you also agree to our use of third-party media plugins (e.g., LinkedIn, Facebook, Google, Zoho). In such cases, Leave a Mark Consulting Group and the plugin provider are joint data controllers regarding the processing of your data in relation to the social media platform and data collection.

We only disclose your data when relevant for delivering the service or product you’ve requested.
 
Additionally, we may share your data with public authorities where required by law.
 
We do not share your data for marketing purposes without your explicit consent. You may opt out of marketing communication from us or our partners at any time by contacting us.
 
When other data controllers are involved in processing your information, please note that they may have different privacy practices and policies from ours.

Data Processors / Sub-processors

We engage a number of data processors and sub-processors to handle personal data on our behalf. These third parties are carefully selected and operate under data processing and sub-processing agreements with us, in accordance with the EU General Data Protection Regulation (GDPR) 2018 and the Danish Data Protection Act.

Transfer of Data to Third Countries.
If you accept cookies beyond the necessary ones — such as those from Facebook, Google, and Zoho — you also accept the respective companies’ privacy policies. This means your data may, in some cases, be transferred to a third country.

We safeguard your personal data through technical and organisational measures. These measures protect your data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
 
Your Rights
Under the GDPR, you have a number of rights in relation to how we process your personal data. If you wish to exercise any of these rights, please contact us.
  • Right of access
    You have the right to access the personal data we process about you, along with supplementary information.
  • Right to rectification
    You have the right to have inaccurate or incomplete data about yourself corrected.
  • Right to erasure ("right to be forgotten")
    In certain circumstances, you have the right to have your data deleted before our standard retention period expires.
  • Right to restriction of processing
    In specific cases, you have the right to restrict the processing of your personal data. If processing is restricted, we may still store your data, but further processing may only take place with your consent or for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
  • Right to object
    You have the right to object to our lawful processing of your personal data in certain cases. This includes the right to object to processing for direct marketing purposes.
  • Right to data portability
    In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transmitted to another data controller without hindrance.
You can learn more about your rights in the Danish Data Protection Agency’s guide on data subjects’ rights, available at: www.datatilsynet.dk.
 
If you wish to exercise your rights, please contact:
Email: gdpr@leaveamarkgroup.com
Contact: Claus Thomsen / Partner & CISO
 
You have the right to complain to the Danish Protection Agency, if you are dissatisfied with the way we process your personal data. You can find their contact information at www.datatilsynet.dk.
 

Safety Breach

If you discover a security breach , we will do our utmost to handle your report in accordance with the guidelines below.

We kindly ask that you familiarise yourself with the following instructions and adhere to the relevant parts if you are reporting a breach.

When Should You Contact Us?

  • You should notify us if you believe a security breach has occurred that could lead to misuse of information that appears to be confidential by nature. For example, if you are able to view information about individuals that you should not be able to access.
  • In general, we would like to hear about unauthorised access to personal data or sensitive business information, such as:
    • If you have received or accessed personal data of other individuals.
    • If it is possible to change access rights or otherwise access another user’s account or data.
    • If you have discovered vulnerabilities in software or potential exploits that could be used to access otherwise restricted data.

What Information Do We Need?

  • Please provide as detailed a description as possible of the issue or error you have encountered.
  • Your report should ideally include:
    • How you became aware of the issue
    • A description of the error/security flaw as you perceive it
    • Where the issue/security flaw occurred
    • Screenshots (if possible) of the issue or error
  • Your contact details
    • We respect your right to anonymity within the bounds of applicable legislation, but we encourage you to share your contact details. This helps us respond to your inquiry and follow up if clarification is needed.

What Are You Not Allowed to Do?

  • You may not exploit the error or breach you have discovered to access data.
    • If you have unintentionally accessed data that does not concern you, do not explore the breach further or attempt to access additional data.
  • Once we receive your report, we will act promptly depending on the scope and severity of the breach. We ask that you do not worsen the situation by sharing information about the breach publicly (e.g. in the media or on social media) while we are handling it.
    • Some security breaches could be exploited by others, and it is essential that we are given the chance to resolve the issue before it becomes widely known. This is to minimise harm — especially to individuals who may be affected.
  • If you choose to disseminate any data that has unintentionally become accessible due to the breach, we may be forced to treat your actions as complicity in hacking, and legal action may be taken, including reporting the incident to law enforcement.

Where Should You Report the Breach?

  • Please send your report to: gdpr@leaveamarkgroup.com
  • We kindly ask that you notify us as quickly as possible and without undue delay, so we have the opportunity to address the issue immediately.

What Not to Report

  • We do not require reports of standard software errors that do not involve unauthorised access to personal data.
What Happens After You Report the Breach?
  • We take your report seriously and will begin processing it as soon as we receive it.
  • You will receive an acknowledgement of receipt within 1–2 business days, confirming that we have received your message.
  • Within 2 weeks, you will receive a response outlining what action has been taken based on your report. This response will also indicate whether you should expect further communication or whether the matter is considered closed.
  • In some cases, we may be legally obligated to report the breach to the Danish Data Protection Agency or other authorities. This responsibility lies with the data controller or data processor, not with you as the reporting individual. Once you inform us of the breach, we will take any necessary steps, including notification to the relevant supervisory authorities.

Cookies

We use cookies to enhance your user experience. You can change your consent and cookie preferences at any time by clicking the box in the lower right-hand corner of the screen.

We use the following types of cookies:

CleanTalk Spam Protect

Functional

Usage

We use CleanTalk Spam Protect for spam prevention. Read more

Sharing data

For more information, please read the CleanTalk Spam Protect Privacy Statement.

Functional

Name
Expiration
session
Function
Store dynamic variables from the browser
Name
Expiration
session
Function
Store dynamic variables from the browser
Name
Expiration
session
Function
Name
Expiration
session
Function
Store time of visit

Purpose pending investigation

Name
Expiration
Function

WordPress

Functional, Preferences

Usage

We use WordPress for website development. Read more

Sharing data

Disse data deles ikke med tredjepart.

Functional

Name
Expiration
persistent
Function
Store user preferences

Preferences

Name
Expiration
1 week
Function
Store user preferences

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

Disse data deles ikke med tredjepart. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 dage
Function
Store cookie consent preferences

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store and count pageviews

Google Fonts

Purpose pending investigation

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Purpose pending investigation

Name
Google Fonts API
Expiration
Function

Mixpanel

Purpose pending investigation

Usage

We use Mixpanel for website statistics. Read more

Sharing data

For more information, please read the Mixpanel Privacy Statement.

Purpose pending investigation

Name
*_mixpanel
Expiration
Function

Adobe Fonts

Purpose pending investigation

Usage

We use Adobe Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Adobe Fonts Privacy Statement.

Purpose pending investigation

Name
Adobe Fonts API
Expiration
Function

Google reCAPTCHA

Purpose pending investigation

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Purpose pending investigation

Name
rc::c
Expiration
Function
Name
rc::b
Expiration
Function
Name
rc::a
Expiration
Function

Facebook

Purpose pending investigation

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Purpose pending investigation

Name
_js_datr
Expiration
Function
Name
_fbc
Expiration
Function
Name
fbm*
Expiration
Function
Name
xs
Expiration
Function
Name
wd
Expiration
Function
Name
fr
Expiration
Function
Name
act
Expiration
Function
Name
_fbp
Expiration
Function
Name
datr
Expiration
Function
Name
c_user
Expiration
Function
Name
csm
Expiration
Function
Name
sb
Expiration
Function
Name
actppresence
Expiration
Function
Name
*_fbm_
Expiration
Function

LinkedIn

Purpose pending investigation

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Purpose pending investigation

Name
sdsc
Expiration
Function
Name
lms_ads
Expiration
Function
Name
lms_analytics
Expiration
Function
Name
_guid
Expiration
Function
Name
li_alerts
Expiration
Function
Name
li_gc
Expiration
Function
Name
AnalyticsSyncHistory
Expiration
Function
Name
bcookie
Expiration
Function
Name
li-oatml
Expiration
Function
Name
BizographicsOptOut
Expiration
Function
Name
li_sugr
Expiration
Function
Name
UserMatchHistory
Expiration
Function
Name
linkedin_oauth_
Expiration
Function
Name
lidc
Expiration
Function
Name
bscookie
Expiration
Function
Name
X-LI-IDC
Expiration
Function

Diverse

Purpose pending investigation

Usage

Sharing data

Deling af data afventer undersøgelse

Purpose pending investigation

Name
bot_detector_webgl_support
Expiration
Function
Name
HappyFilesExpandIds
Expiration
Function
Name
ct_screen_info
Expiration
Function
Name
bot_detector_cron_log
Expiration
Function
Name
ct_mouse_moved
Expiration
Function
Name
bot_detector_user_agent
Expiration
Function
Name
bot_detector_mouse_moved
Expiration
Function
Name
e_globals
Expiration
Function
Name
bot_detector_page_hits
Expiration
Function
Name
bot_detector_browser_supports_cookies
Expiration
Function
Name
ct_timezone
Expiration
Function
Name
ct_cookies_type
Expiration
Function
Name
ct_ps_timestamp
Expiration
Function
Name
elementor
Expiration
Function
Name
siqlsdb
Expiration
Function
Name
ct_checked_emails_exist
Expiration
Function
Name
ct_has_input_focused
Expiration
Function
Name
utsdb
Expiration
Function
Name
wpseoFrontendInspectorOpen
Expiration
Function
Name
zps-ft-details
Expiration
Function
Name
siq_embed
Expiration
Function
Name
zps-ft-pghitType-details
Expiration
Function
Name
bot_detector_pointer_data
Expiration
Function
Name
bot_detector_scrolling_additional
Expiration
Function
Name
bot_detector_referrer
Expiration
Function
Name
ct_pointer_data
Expiration
Function
Name
apbct_page_hits
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
bot_detector_has_scrolled
Expiration
Function
Name
ct_has_key_up
Expiration
Function
Name
bot_detector_referrer_previous
Expiration
Function
Name
bot_detector_event_token
Expiration
Function
Name
bot_detector_headless
Expiration
Function
Name
bot_detector_screen_info
Expiration
Function
Name
ct_checked_emails
Expiration
Function
Name
apbct_session_id
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
apbct_session_current_page
Expiration
Function
Name
adobeCleanFontAdded
Expiration
Function
Name
siq1.leaveamarkconsultinggroup-_zldp
Expiration
Function
Name
viewed_cookie_policy
Expiration
Function
Name
cli_user_preference
Expiration
Function
Name
zabUserId
Expiration
Function
Name
_ga
Expiration
Function
Name
zabHMBucket
Expiration
Function
Name
wp-settings-6
Expiration
Function
Name
wp-settings-time-6
Expiration
Function
Name
zps-tgr-dts
Expiration
Function
Name
_ga_7LRV5GHKD7
Expiration
Function
Name
wp-settings-time-3
Expiration
Function
Name
cmplz_functional
Expiration
365 dage
Function
Name
cmplz_consented_services
Expiration
365 dage
Function
Name
cmplz_policy_id
Expiration
365 dage
Function
Name
cmplz_marketing
Expiration
365 dage
Function
Name
cmplz_statistics
Expiration
365 dage
Function
Name
leaveamarkconsultinggroup-_zldp
Expiration
Function
Name
leaveamarkconsultinggroup-_zldt
Expiration
Function
Name
wordpress_apbct_antibot
Expiration
Function
Name
cmplz_banner-status
Expiration
365 dage
Function
Name
wp-settings-4
Expiration
Function
Name
wp-settings-time-4
Expiration
Function
Name
siq1_leaveamarkconsultinggroup-_zldp
Expiration
Function
Name
wordpress_test_cookie
Expiration
Function
Name
wfwaf-authcookie-a6fe35678370159ee0ecb7037760212e
Expiration
Function
Name
wordpress_logged_in_e319c6691b2ad69f5822177bb0c7ea4e
Expiration
Function
Name
*-_zldt
Expiration
Function
Name
wp-settings-*
Expiration
Function
Name
wordpress_*
Expiration
Function
Name
wf-scan-issue-expanded-*
Expiration
Function

We may update this privacy policy from time to time and reserve the right to do so, as we are committed to continuously ensuring compliance with the requirements for proper handling of your personal data.

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